Mobile Sportsbook

24 / 7 Support

F.A.Q

  1. How do I open an account with Sunnysports Mobile casino?

  2. Who do I contact if I have a general question or problems downloading?

  3. How do I know if WAP and Mobile Internet are working on my phone?

  4. How much does the mobile service cost?

  5. What happens if I received an error message when placing a wager?

  6. I have downloaded the sunnysportsbook mobile applications. Were I can find it on my phone?

  7. Why does my phone keeps asking me to allow an internet connection when I use a sunnysportsbook mobile  application?

  8. What happens if a new version of a Sunnysportsmobile application comes up?

  9. Do I need a separate account for this service?

  10. Is my personal data secure?

 

 

1. Getting Started...

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2. Who do I contact if I have a general question or problems downloading?

Contact our customer service via e-mail mobilemanager@sunnysportsbook.com, or call our customer services helpline 1 888 410 2727,  All queries will be responded to promptly.

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3. How do I know if WAP and Mobile Internet are working on my phone?

View the Services menu (for Nokia phones) or Internet menu (for other phones) and open your operator's main page bookmark (e.g. Orange or Vodafone Live). If you are on Vondafone and you can access the Vodafone Live service, or, if you are on T-Mobile and you can access t-zones, you are already setup. If you cannot access any WAP or Internet page, you are probably not subscribed to the WAP service or you do not have the correct setting on your phone. You can get your WAP and Internet working on your phone by contacting your network provider, who can assist you in setting up the phone.

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4. How much does the mobile service cost?

Our mobile software is FREE to use and download. The only additional charges you may incur include data fees (per amount of MBytes transferred), data plan fees (flat rate unlimited data wireless plan) and roaming fees. Always check with your carrier network provider for details.

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5. What happens if I received an error message when placing a wager?

Please contact our customer services on + 1 888 410 2727 department or mobilemanager@sunnysportsbook.com.

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6. I have downloaded the sunnysportsbook mobile applications. Were I can find it on my phone?

You can find the downloaded application in the Java applications menu. Please consult your phone user manual for more information

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7. Why does my phone keeps asking me to allow an internet connection when I use a sunnysportsbook mobile  application?

As a security measure, you are asked permission to connect to the internet from a Java application. You can set your phone to perform this check only when starting the midlet. Please consult you phone user manual for more information. For example, on Nokia 6630 you can do that by going in Menu->Manager, select the application, press Options and, under the Connectivity Options, select 'Ask first time'.

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8. What happens if a new version of a Sunnysportsmobile application comes up?

You will receive a message from Sunnysportsmobile with easy-to-follow instructions to download the new version.

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9. Do I need a separate account for this service?

Yes your account is recognized via your mobile number only, and is currently separate from your sunnysportsbook account.

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10. Is my personal data secure?

Security is very important to us, encryption technology is used during wireless transactions to ensure your personal information/data is safe between your mobile device and our servers. Your account information is stored on our back-end systems – not on the mobile software.

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